Trynzic for Utilities Use Case: Blinks

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As the growing pressures on utilities increase, utility leaders are beginning to recognize they need solutions to react to grid conditions with real-time data without high costs, long software upgrade cycles, or the technical debt that comes with custom development.

Trynzic’s software platform solution, Trynzic for Utilities, can be used to monitor and react to many conditions on your power grid, including blinks.

This use case document reviews scenarios where you have momentary power loss (aka a “blink”) at a meter. Blinks can be instrumental in diagnosing a variety of service-impacting conditions in your power grid, including vegetation or the effects of inclement weather.

With Trynzic for Utilities your business processes and current grid conditions converge in ways, exemplified herein with the leverage of blinks, that are indicative of a Smart Utility.


Within a single platform Trynzic for Utilities provides the ability to spot grid anomalies (events), triage them, and respond to them.

Step 1 – Configure the Event

This use case shows the robust and flexible nature of Trynzic for Utilities’ event detection rules engine by demonstrating how layers of events and multiple similar events can be brought together into an intelligent interpretation of grid conditions.

We begin by establishing an occurrence-based event using the 4-part CIM2 code for momentary outages combined with a threshold-based parameter of 3 within a 15-minute timeframe.

The above-defined blinks are useful and actionable on their own, but next we add an additional level of urgency (priority) if the above-defined blink event happens at least twice in two days.

Finally, we put both events into an Event Group and set their run frequency to occur every hour, so that these two complementary events can work together and identify the issues to focus on.

Step 2 – Prioritize Detected Events

Trynzic for Utilities’ robust case management system makes it easy to manage the inventory of active events in the power grid. Using an almost unlimited capability to create customized views, you ensure that highest-priority events are addressed, skill sets are matched, and service levels are met.


For this situation, let’s assume there are three courses of action after an assessment of the situation. Option 1, do nothing because there is already an active grid issue being managed such as an outage or on-going service order activity. Option 2, create a work order record to correct an issue at the premises. Or finally, option 3, trigger a vegetation management process request.


Meeting the challenges of the future means moving from Smart Meters to Smart Grid. Between those two is the information-powered Smart Utility.

Trynzic for Utilities is a platform designed to make it easy and affordable to integrate current grid conditions to utility business processes.

If you’re interested in learning more about what Trynzic for Utilities can do, please get in touch. We’d be happy to set up a demo and help you on your journey to becoming a Smart Utility.